New Zealand reached their second Rugby World Cup final in a row at the weekend due to their experience, discipline and composure in the second-half, beating South Africa 20-18 in an epic slog in Saturday’s semi-final. The All Blacks were five points behind at half-time with a man in the sin-bin as four penalties from Handre Pollard cancelled out Jerome Kaino’s early try.
As coach Steve Hansen said, We had moments where we had to keep that self-belief. Then in those moments it’s just about the process. It becomes the norm. It’s a learned skill and self-belief is massive.
The All Blacks, aiming to become the first nation to retain the Webb Ellis Cup, trailed 12-7 at the break. They returned to the pitch five minutes early for the start of the second half, and captain Richie McCaw led an on-pitch discussion in a team huddle. The television cameras showed it was an intense talk from McCaw, animated, direct and composed. McCaw’s eyes were filled with passion, concentration and a facial expression that simply said, follow me. It was one of the most important team talks of his life.
Immediately Hansen’s team tightened up, as the immaculate Dan Carter’s 45th-minute drop-goal rolled momentum in their favour to set up a brutal second-half encounter. The game swung in the 20 minutes after half-time, New Zealand beginning that period five points down and with Kaino off the pitch, but ending it five points up and with Springbok wing Bryan Habana in the sin-bin instead.
A five-point deficit at the break, nine penalties conceded, a key man in the sin-bin. All other teams would have worried at that point. Most would have felt a little shiver of panic: we’re not going to mess this up, are we? What happens if this stays the same and we can’t knock them backwards? This All Blacks collective is not most teams. When you have lost just three games in four years, panic and self-doubt is not your immediate thought.
So it was once again. Out they came, into the torrential rain and cold of a proper English autumn evening, and went at the problem with the poise of men who simply knew what they had to do. The psychology and discipline of thinking was again summed up by Hansen: We talked about it at half-time. We talked about keeping composure and talked about winning the first 10 minutes. With 14 men.
Dan Carter’s decision-making and kicking was once again peerless, his curling a conversion through the downpour and over the posts from an angle that offered him almost nothing was the moment for me that you knew this was their day. In that twenty-minute period from 40 minutes to 60 the game was wrestled away from the Springboks.
The second-half was a masterpiece of the little things done well, the Forwards hanging on to a slippery ball under pressure, Backs running intelligently, sucking in one defender and drawing another before off-loading with a simple, safe pass to hands.
And the composure in the crescendo, still the right decisions made with the noise deafening in the stadium and the anxiety of the occasion ramping up as the Springboks clawed their way back to within two points.
It was the decision-making, following good habits and knowing what to do under pressure that showed clearly the All Blacks were the masters of their game. When Carter chased back half the length of the pitch to snuff out the threat created by De Allende’s sharp kick deep into the All Blacks half, never appearing to hurry even with Pietersen bearing down on the ball, not diving on it in desperation or hacking it straight into the stands but clipping it away on the bounce as if the pitch were dry and this just another game, that made you realise they are champions.
It was there in the Forwards punching their united physicality into the Springboks’ guts with perfectly-timed sets and drives in scrums, rucks and then mauls to dissipate any South African momentum. And it was there in the final 10 minutes, the lead still so slender, never losing possession, never ceding territory, never giving a sniff. Just thinking correctly under pressure.
New Zealand made sure the last twelve minutes passed with no further scoring, and a shot at becoming the first three-time champions. Under slate-grey skies and in unrelenting rain, with just two points between the sides as they went toe to toe for the final 10 minutes.
Having spent half-time regrouping in the rain under the grip of McCaw, they showed grit to go alongside the guile that has led many to call this All Blacks side the best ever. Great teams have to come from behind sometimes. Great teams need great captains.
Everyone faces those pinch-point situations when the heat is on – from making a critical decision in-the-moment at a meeting, to keeping a cool head in the rugby scrum – those times when you need to function correctly under pressure. The reality is that most people fail in extreme situations. They choke, they get stage fright and their astute, high-wire decision-making skills fail them.
The All Blacks regrouped at the start of the second half due to captain Richie McCaw’s mentality and call to arms. Regarded as the greatest rugby player of all time, his debut for New Zealand was against Ireland in 2001, aged just 20, and despite his first touch of the ball resulting in a knock-on, he was awarded Man of the Match. He was subsequently selected as New Zealand’s first choice openside flanker for the 2003 World Cup and became a regular selection, only missing a few games due to reoccurring concussions.
In 2006 he was appointed All Blacks captain. After defeat in the 2007 World Cup quarter-finals, 18-20 versus France, his captaincy came under criticism. It was New Zealand’s earliest exit from a World Cup. An emotional McCaw could not hide his disappointment at the after-match press conference: If I knew the answers we would have sorted it out. We will be thinking about it for a long time. He was accused of not inspiring his team, lacking the ability to change when plan A was not working and not providing leadership on the field.
But he learnt from his mistakes and during the 2011 World Cup tournament, McCaw inspired his teammates and the nation, playing on virtually one leg after suffering a debilitating ankle injury. On 23 October 2011, McCaw led his team to the World Champions title, beating France 8–7 in the final.
In 2012, after the win against South Africa, McCaw became the first rugby union player to win 100 tests – while having only lost 12 games. McCaw, quite incredibly, achieved 100 test wins out of 112 tests played, a staggering 89.28% winning ratio – he has been on the winning side in 9 out of every 10 tests he has played. He’s also the most capped All Blacks captain.
McCaw’s record is as astounding as it is remarkable. His leadership is unquestionable, his playing ability is envied and judged to be the epitome of an openside flanker. McCaw is always there in the mix, leading by being there right on the shoulder of a teammate in the thick of the action.
Being captain in the frenetic and unrelenting pace of international rugby, demands discipline, clarity and focus as we saw at the weekend, so what are McCaw’s key attributes and traits as captain that we can take as leadership attributes in today’s commercial environment?
Mental strength & emotional discipline The captain needs to remain focused and alert whilst thinking and making decision under pressure during a game, so that he makes the right decisions at the right time. This requires considerable mental fortitude.
Some decisions will not be clear-cut. It is during critical situations that your team will look to you for guidance and you may be forced to make a quick decision. As a leader, it’s important to be lucid. Don’t immediately choose the first or easiest possibility, and be emotionally disciplined. Fire in the belly, but ice in the brain is a useful maxim here.
Emotional discipline is important. As a role model, the example set by the captain must meet every expectation he has of the players. For example, if the captain becomes angry with the referee and constantly questions his decisions, then he cannot expect his players to accept refereeing decisions themselves. A loss of emotional control will affect timing, co-ordination and the ability to read the game.
A leader creates individuals and defines the team A team executes plays as a unit, they should function as one. The captain exerts the effort to organise, reminding teammates their respective roles in the team. He studies his teammates’ skills, he recognises what they are capable of doing and utilises his teammates’ abilities. He ensures the right people are in the right seats on the bus.
Leading the charge from the front is one aspect of leadership, but success is ultimately down to teamwork so it is essential to creating an organised and efficient business team via delegation. If you don’t learn to trust your team with your vision, you might never progress to the next stage. It’s a fine balance, but one that will have a huge impact on the productivity of your business.
A leader should be visible to the team. Visibility clearly shows that you care and are approachable, it enables you to always know what is going on and it lets teammates know that you are ready to join in and help if needed, and be part of the team – but delegate, don’t hog the remote control!
The leader creates the team spirit A team can only work as one effectively if they maintain an environment free from individual tensions. Your ability to get everyone working and pulling together is essential to your success. Even the greatest leader cannot lead in a vacuum.
Harnessing and channelling the energies of a coherent and dedicated team is the only true path to success. A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go, but ought to be.
Positive mind set and winning attitude: lead by example Morale is linked to success, and it’s your job as the team leader to instill motivation by positive energy and attitudes, and a winning belief, especially when times are tough. A leader is a dealer in hope – keep the belief.
Good teams have to come from behind sometimes. They know what to do. There may be times where the future looks rough and things aren’t going to plan. Part of your job as a leader is to put out fires, assure everyone that setbacks are natural and get focus on the bigger picture. As the leader, by staying calm and confident, you will help keep the team feeling the same. Remember, your team will take cues from you. Inspiring your team to see the vision of successes to come is vital. As McCaw shows, a great leader’s courage to fulfil his vision comes from passion, not position.
This wonderful All Blacks team has plenty about them in terms of talent, skills and tactical nous, but so much more besides in terms of mental toughness, resilience and the ability to turn up when it matters as they showed in the semi-final. It is undoubtedly in them all, but in that moment of potential crisis, it took McCaw’s leadership to remind them and give them a clear head. He was utterly relentless against the Boks at the weekend. When it comes to drive and desire, his levels are off the scale.
Nothing gives you more advantage in the heat of competition as to remain unruffled and think clearly. Composure is the product of an ambitious mentality envisioning the outcome we would aspire. It requires persistence, vision, self-belief and patience. Being persistent requires constant thinking and developing an agile plan to accomplish our goals as the situation changes – a plan doesn’t require detailed steps, rather it guides our actions to ensure we are always progressing towards accomplishing our goals.
As in sport, it’s the same in business, the ability to remain composed is vital, the capacity to make the right decisions when under pressure differentiates leaders in good times and bad. Composure is a telling factor in performance whether it contributes to the scoreboard or the bottom-line. Anyone can hold the helm when the sea is calm, but in the frenzy of the storm, holding your nerve, keeping focus and stopping the blood rushing to the head enable you to put your training into practice.
I’d love to know what McCaw said at half-time as the team stood in the pouring rain, a man down and losing 7-12. I’m pretty sure the four points of his leadership attributes I’ve detailed above were vital elements of his call to action. McCaw shows a leader is one who knows the way, goes the way, and shows the way. Their responsibility is getting all the players playing for the name on the front of the jersey, not the one on the back.
Next Saturday afternoon, 4pm, put yourself in that dressing room, as the referee knocks on the door, game time gentlemen. The World Cup Final. For Richie McCaw, Dan Carter, Conrad Smith and Ma’a Nonu, next week’s showpiece final against Australia may signal the end of the international road for all four of them as they retire at their peak. They will all look to McCaw as he leads the team out. I’m sure he will set the call: make it count, and take control where it matters most: inside your own head.